Terms & Conditions

These terms apply to your use of the Pragalya Naturals website and any purchase you make from us. By using our website, you agree to these terms. The website is operated by Pragalya Naturals (“we”, “us”, “our”), Mumbai, Maharashtra, India.

Products and prices

• Product images are for illustration. Natural products may vary slightly in colour and texture.
• Prices are in Indian Rupees and may change without notice. The price at the time you place your order applies.
• We may limit quantities or cancel orders affected by pricing errors or stock issues. If you have already paid, we will refund you in full.

Orders and payment

• An order is confirmed when you receive our order confirmation email.
• Payments are processed securely by Razorpay (UPI, cards, net banking) or collected as Cash on Delivery where available.
• We may confirm Cash on Delivery orders by phone or WhatsApp and may cancel orders we cannot confirm.

Delivery, returns and refunds

Delivery is covered in our Shipping Policy, and returns and refunds in our Return & Refund Policy.

Product use

Our coconut oil is a natural product. If you have allergies or skin conditions, do a patch test before use and consult a doctor if unsure. The information on our website is general and not medical advice.

Affiliate programme

Affiliates are bound by our affiliate terms, shared when they join. We may withhold or cancel commissions on cancelled, returned or fraudulent orders, including orders placed by affiliates on their own links.

Intellectual property

All content on this website, including our logo, images and text, belongs to Pragalya Naturals and may not be copied without permission.

Liability

To the extent allowed by law, our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of India, and disputes are subject to the courts of Mumbai.

Contact

Questions about these terms? Contact us.