Return & Refund Policy

We want you to love our products. Because coconut oil is a consumable product, we accept returns only in the situations below.

When you can return an order

• You received the wrong product
• The product arrived damaged or leaking

Opened or used products cannot be returned unless they arrived damaged.

How to request a return

• Contact us within [48 hours] of delivery through our contact page or on WhatsApp +91 85912 74816.
• Share your order number and clear photos of the product and packaging (an unboxing video helps).
• We will review your request and reply within [2 business days].

Replacement or refund

• If approved, we will send a replacement or issue a refund, as you prefer.
• Online payments are refunded to the original payment method.
• Cash on Delivery orders are refunded to your UPI ID or bank account.
• Refunds are processed within [5–7 business days] after approval. Your bank may take a few more days to show it.

Cancellations

You can cancel an order before it has been dispatched by contacting us. Prepaid orders cancelled before dispatch are refunded in full.